Personal Information You Provide Directly:

Full name, institutional affiliation, and professional title

Billing and shipping addresses

Email address and telephone number

Payment information (processed securely through third-party payment processors — Peptaluvéra does not store complete credit card numbers on our servers)

Account login credentials (email and encrypted password)

Any information you voluntarily provide in communications with our customer service team

Information Collected Automatically:

Browser type and version

Operating system

IP address and approximate geographic location

Pages visited, time spent on pages, and navigation paths within our Site

Referring website or search engine

Device type and screen resolution

Cookie identifiers and session data

We use the information we collect for the following purposes:

Order Processing: To fulfill your orders, process payments, arrange shipping, and provide order confirmations and tracking information

Account Management: To create and maintain your account, verify your identity, and manage your order history

Communication: To respond to your inquiries, provide customer support, and send transactional notifications related to your orders

Marketing: To send promotional communications about new products, special offers, or educational content — only if you have opted in to receive such communications

Site Improvement: To analyze usage patterns, improve our website functionality, and enhance the user experience

Compliance Verification: To verify purchaser eligibility, institutional affiliation, and intended product use in accordance with our Terms of Service and Acceptable Use Policy

Legal Compliance: To comply with applicable laws, regulations, and legal processes

Peptaluvéra does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Payment Processors: We share necessary payment information with our third-party payment processor(s) to complete transactions securely. These processors are contractually obligated to protect your data and use it solely for payment processing.

Shipping Carriers: We share your name and shipping address with our contracted carriers to deliver your orders.

Service Providers: We may engage third-party service providers for website hosting, analytics, email delivery, or customer support tools. These providers access your data only to the extent necessary to perform services on our behalf and are bound by confidentiality obligations.

Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Peptaluvéra employs commercially reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls limiting employee access to personal data on a need-to-know basis, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. The types of cookies we use include:

Essential Cookies: Required for basic site functionality, including shopping cart operation, account login, and checkout processing. These cannot be disabled without impairing site function.

Analytical Cookies: Used to understand how visitors interact with our Site, including page views, session duration, and navigation patterns. We use this data in aggregate to improve our Site.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness. These are only deployed with your consent.

You may manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our Site.

Our Site may contain links to third-party websites, including published research articles, scientific databases, or partner organizations. Peptaluvéra is not responsible for the privacy practices, content, or security of any third-party website. We encourage you to review the privacy policies of any external site before providing personal information.

This Site is not directed at individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a person under 18, we will take prompt steps to delete such information. If you believe a minor has provided us with personal information, please contact us at contact@peptaluvera.com.

Subject to applicable law, you have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request correction of any inaccurate or incomplete personal information.

Deletion: You may request deletion of your personal information, subject to our legal retention obligations.

Opt-Out: You may opt out of marketing communications at any time by clicking the ‘unsubscribe’ link in any marketing email or by contacting us directly.

To exercise any of these rights, please submit a written request to contact@peptaluvera.com with the subject line “Privacy Rights Request.” We will respond within thirty (30) calendar days.

If you are a California resident, you are entitled to the following additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.

Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain legal exceptions.

Right to Correct: You have the right to request correction of inaccurate personal information.

Right to Opt Out of Sale or Sharing: Peptaluvéra does not sell your personal information and does not share your personal information for cross-context behavioral advertising purposes.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, please contact us at contact@peptaluvera.com with the subject line “CCPA Request.” We may ask you to verify your identity before fulfilling your request.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining your account, processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

Peptaluvéra may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. Updated policies will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Peptaluvéra — Privacy Inquiries
Roswell, NM, United States
Email: contact@peptaluvera.com
Subject Line: “Privacy Inquiry”